Can Uber and Lyft drivers record passengers in California? Dash cams, audio and the law

General information, not legal advice. This site is not a law firm and isn't affiliated with Uber, Lyft or any dash cam maker. Laws and company terms change. Check the sources linked below.

The short answer

Video is the safe default; audio is where drivers get into trouble. California's eavesdropping law makes it a crime to record a confidential conversation without the consent of everyone in it (Penal Code §632). A dash cam with the microphone turned off doesn't record a conversation, so most drivers who want protection run video only. If you record audio, get every rider's clear consent. A "you may be recorded" sticker or an app notice is good practice, but it doesn't make audio recording legal by itself.

Video vs. audio

Video only (mic off) Video with audio
Penal Code §632 Not a recording of a conversation Recording a confidential conversation without everyone's consent is a crime
Risk if you get it wrong Low under §632; still follow the apps' sharing rules Fine up to $2,500 per violation, jail, or both, plus a civil claim of at least $5,000 per violation
Use in a claim Commonly shared with insurers and police Unlawfully recorded audio isn't admissible (§632(d))
Best for Proving what happened on the road and in the cabin Only when every rider has clearly agreed

What California's audio law says

Penal Code §632 applies to anyone who, "intentionally and without the consent of all parties to a confidential communication," uses a recording device to record it. Here's what that means for a rideshare car:

Why a sticker isn't enough

The Vehicle Code does require a notice "in a visible location which states that a passenger's conversation may be recorded" in a vehicle with a video event recorder (Vehicle Code §26708(b)(13)(B)). That rule is about windshield equipment; it doesn't say a notice counts as consent under the Penal Code. A rider might not see it, might not read English, or might be talking on the phone to someone who never saw it. Post the notice, but don't treat it as permission to record audio.

If you decide you need audio, the cautious approach is to tell each rider when they get in, and turn the mic off if anyone says no or seems unsure.

What Uber and Lyft say (company terms, not law)

Where you can mount a dash cam

California generally bans driving with anything on the windshield or anything that blocks your view through it (Vehicle Code §26708(a)). The law makes an exception for a "video event recorder," which may be mounted:

Two details to know. The law defines a video event recorder narrowly, as a device that records in a loop and saves only when triggered by a crash or unusual motion (or when the driver uses it to monitor driving), storing no more than 30 seconds before and after the event (§26708(b)(13)(A), (C)). Many consumer dash cams record continuously, and the statute doesn't address them separately. Keeping any camera inside one of those spots, and out of your line of sight, is the cautious choice. The registered owner or lessee may also disable the device, and the recordings belong to them (§26708(b)(13)(D)–(E)).

Using footage after a crash

  1. Save it right away. Loop recording overwrites old footage. Lock the clip or copy the card the same day.
  2. Keep the original file. Share copies; don't edit or trim the original.
  3. Share it with the people handling the claim: the other driver's insurer, the insurer handling the app's coverage, your own insurer and the police. Uber and Lyft both let you send recordings to their support or safety teams.
  4. Don't post it. Both apps' rules prohibit sharing riders' images or recordings publicly.
  5. Leave out unlawful audio. If the clip has audio you didn't have consent for, it can't be used as evidence (§632(d)). Video of the road is the part that settles fault.

Video is often what decides a disputed crash. If another driver hit you while you were driving for Uber, see who pays when an Uber accident wasn't your fault. For which insurance applies in each part of a trip, see rideshare insurance periods in California.

Delivery drivers

Penal Code §632 isn't limited to rideshare. If you deliver for DoorDash or Uber Eats and have a cabin camera, the same audio rule applies to anyone talking in your car. For what's covered after a delivery crash, see DoorDash car accidents in California and Uber Eats car accidents in California.

Common questions

Can Uber drivers record passengers in California?

Video is the lower-risk choice. California's eavesdropping law, Penal Code §632, makes it a crime to record a confidential conversation without the consent of everyone in it, so recording passengers' audio without their consent can be a crime. A camera with the microphone turned off doesn't record a conversation. Uber and Lyft both say drivers must follow local recording laws.

Is it legal to record audio in my Uber or Lyft in California?

Only with care. Penal Code §632 requires the consent of all parties to record a confidential communication, and the penalty is a fine of up to $2,500 per violation, jail, or both. Whether a particular conversation counts as confidential depends on the circumstances, so the safe default is to keep audio off unless every rider clearly agrees.

Does a 'you may be recorded' sticker make audio recording legal?

No sticker or app notice guarantees that. The Vehicle Code requires a notice in a vehicle with a video event recorder saying a passenger's conversation may be recorded (VC §26708(b)(13)(B)), but that's a mounting rule, not permission under the eavesdropping law. Posting a notice is good practice; it isn't the same as each rider's consent.

Can I use dash cam video in an insurance claim?

Yes, video of the road and the crash is commonly shared with insurers and police. Save it right away, before the loop overwrites it. Be careful with audio: a conversation recorded in violation of Penal Code §632 isn't admissible as evidence in court or administrative proceedings (§632(d)).

Do I have to register my dash cam with Uber or Lyft?

Neither company says it's required. Uber suggests registering it so riders know your car has one and so you can share recordings with support. Lyft says registration is optional and that it will notify riders they may be recorded. Those are company terms, not law.

Where can I mount a dash cam on my windshield in California?

The Vehicle Code generally bans objects on the windshield, but allows a video event recorder in a 7-inch square in the lower corner farthest from the driver, a 5-inch square in the lower corner nearest the driver (outside the airbag zone), or a 5-inch square at the top center (VC §26708(b)(13)).

Can I post dash cam video of a passenger online?

Don't. Uber says sharing or streaming a person's image or recording on social media violates its Community Guidelines, and Lyft says broadcasting someone's image or recording without their express prior consent can get your account disabled. Share footage only with insurers, police or the app's safety team.

Related

Sources

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